Kindly clarify your doubts before you make a payment to buy any of our subscription plans or buy extra monkey coins. Once a payment is made it can not be refunded.
Before availing any of our subscription plans kindly properly understand the benefits the plan offers. The payment made for any of our subscription plans or packages is non-refundable.
In certain cases, we offer refund of Monkey coins that you spend on contacting an enquiry. As we verify every lead before displaying it on dashboard, we do not offer a refund if the concerned person does not answer your call. As an alternate we have integrated with WhatsApp , so you can easily send a message to the concerned person.
There is an upper limit on refunds of Monkey coins . Refund of coins can not exceed 25% of the coins that you spent on contacting enquiries.
Our policy on refunds of coins is subject to change as we continue to improve our internal quality checks.
In case you have any doubt or query, please drop an email at info@trainingmonkey.co.in . We will get back to you within two working days.
